Senior Strategic Operations Associate, Uber Rent & Car Delivery

About This Role

This role will focus on building and leading a three-sided car rental marketplace, differentiating the value proposition for vehicle suppliers like rental car companies and dealerships, and building and scaling services for on-demand vehicle delivery.

Responsibilities

• Drive Operational Excellence: Lead initiatives that improve the efficiency of our on-demand vehicle delivery marketplace-balancing supply and demand, reducing delivery times, and ensuring seamless vehicle access for customers
• Leverage Data for Impact: Analyze complex data sets to uncover insights that shape strategic decisions. Use these insights to optimize marketplace performance, identify growth opportunities, and strengthen operational effectiveness
• Ensure Marketplace Balance: Manage the three-sided marketplace-earners, suppliers, and customers-to deliver a consistent, reliable experience and meet key performance objectives such as on-time delivery and overall reliability
• Build and Scale Supplier Relationships: Collaborate with rental car companies, dealerships, and fleet managers to deepen partnerships, expand our offerings, improve their operational efficiency, and drive long-term, mutually beneficial outcomes
• Strategic Cross-Functional Collaboration: Partner closely with Product, Tech, Operations, Legal, and Finance to design and execute innovative solutions aligned with Uber's business objectives and long-term Consumer Vehicles strategy

Requirements

• 4+ years of experience in operations, business consulting, finance, or a similar analytical role
• Proven track record of operational execution and strong project management skills across functions
• Exceptional communication skills, with the ability to engage both internal and external stakeholders, effectively
• Ability to independently analyze data and develop insights to support critical business decisions
• Proficiency in SQL and Python
• Bachelor's degree

Qualifications

• Bachelor's degree
• Minimum 4 years of experience in operations, business consulting, finance, or a similar analytical role.

Nice to Have

• Experience managing partnerships or external stakeholders
• Expertise in marketplace dynamics, pricing strategies, and operational optimization
• Strong ability to drive strategic alignment and build consensus across cross-functional teams
• Demonstrated success in fostering collaboration and enabling effective teamwork on complex projects
• Experience working on global projects or in an international setting

Skills

* Required skills

Benefits