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Ciroos is seeking its first Solutions Architect to define the solutions engineering function by partnering with founders, sales leadership, and customers. This role will ensure customer success from pre-sales through proof-of-value, demonstrating how Ciroos' AI SRE Teammate can transform reliability engineering practices.
Responsibilities
- Partner with account executives and founders to engage and win prospective customers, leading technical discovery and tailoring solutions to customer needs.
- Design and deliver compelling demos and proof-of-value that showcase the value of Ciroos in real-world enterprise environments.
- Serve as the trusted technical advisor for customers, bridging the gap between SRE/DevOps/Platform teams and business outcomes.
- Translate complex enterprise environments (multi-cloud, Kubernetes, observability stacks, incident workflows) into solution architectures leveraging Ciroos.
- Collaborate closely with Product and Engineering to provide field feedback, influence roadmap priorities, and accelerate customer success.
- Author reusable technical assets—demo environments, playbooks, solution briefs, and integration guides.
- Evangelize best practices in AI for operations and build credibility with both technical and executive audiences.
- Lay the foundation for scaling the solutions engineering function: hiring, mentoring, and building processes as the team grows.
Requirements
- 7+ years of experience in technical pre-sales, solutions architect, or customer engineering role for enterprise SaaS
- Proven track record of successfully meeting or exceeding annual quotas
- Strong background in SRE, DevOps, or infrastructure software
- Hands-on expertise in Kubernetes, observability (logs/metrics/traces), incident management, cybersecurity or cloud platforms (AWS, Azure, GCP)
- Demonstrated success in running customer PoVs end-to-end
- Excellent communication and presentation skills
- Ability to thrive in a fast-paced, zero-to-one startup environment
Qualifications
- MS degree in engineering is desired.
- 7+ years of experience in a technical pre-sales, solutions architect, or customer engineering role for enterprise SaaS.
Nice to Have
- MS degree in engineering
- Experience building demos, integrations, or scripts with modern tooling (Python, APIs, Terraform, etc.)
Skills
Python
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AWS
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Azure
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Communication
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Kubernetes
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AI
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DevOps
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Terraform
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Networking
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APIs
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Distributed Systems
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Cloud Computing
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Presentation skills
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GCP
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Cybersecurity
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Incident Management
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Observability
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SRE
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* Required skills
Benefits
Commuter Benefits
Equity
Snacks
Free lunches
QSBS eligibility
Medical benefits
401k Plans
Mentorship opportunities
Dental benefits
Vision benefits
Top-of-the-line espressos
About Ciroos
Ciroos is an AI-native, seed-stage startup founded in February 2025 by a team of experienced executives and distinguished engineers with deep expertise in observability, AI, distributed systems, cloud, cybersecurity, and networking. They provide an AI SRE Teammate that empowers Site Reliability Engi...
Technology
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