Senior Site Reliability Engineer

About This Role

This role involves building and operating cloud infrastructure, managing Kubernetes clusters, and designing intelligent observability systems. The engineer will leverage AI-powered tools to transform monitoring and troubleshooting of production systems, ensuring high availability and performance.

Responsibilities

• Leverage AI-powered tools and automation to transform how we monitor, troubleshoot, and maintain production systems
• Build and operate cloud infrastructure on AWS, using Terraform to codify and version-control our entire environment
• Manage and scale Kubernetes clusters that power BetterUp's platform, ensuring high availability and performance
• Design intelligent alerting and observability systems
• Collaborate with engineering teams to embed reliability into the development lifecycle, shifting left on operational concerns
• Automate incident response workflows and build self-healing infrastructure
• Experiment with and adopt emerging AI tools for log analysis, anomaly detection, and predictive maintenance
• Drive continuous improvement through data-driven retrospectives and reliability metrics

Requirements

• 4+ years of experience in SRE or infrastructure roles
• Genuine excitement about AI tooling: using copilots, AI assistants, or LLM-based tools
• Deep experience with AWS
• Hands-on Kubernetes experience: deploying, scaling, debugging, and securing clusters
• Strong Terraform skills with experience managing complex, multi-environment infrastructure
• Familiarity with modern observability stacks (Datadog, Prometheus, OpenTelemetry)
• Strong debugging instincts and comfort navigating distributed systems
• Clear communication skills
• A builder's mindset: see manual processes as opportunities for automation

Qualifications

• 4+ years of experience in SRE or infrastructure roles

Skills

* Required skills

Benefits