Senior Product Manager, Acuity Scheduling

About This Role

This role involves defining and executing the strategy for embedding Acuity's scheduling and business management capabilities into various platforms. It requires deep cross-organizational partnership to ensure a native and cohesive scheduling experience across different surfaces and business modalities.

Responsibilities

• Own the roadmap for Acuity’s embedded scheduling experiences across Squarespace surfaces and external partner platforms
• Lead the evolution of Acuity’s native experience within Squarespace for managing scheduling directly inside the site-building flow
• Partner across the Squarespace organization (product, onboarding, commerce, platform) to deliver cohesive customer experiences
• Tailor Acuity’s embedded experiences with intuitive UX/UI native to their respective platforms and contexts
• Ensure scheduling modalities (appointment-based, class-based, project-based) are appropriately surfaced on websites while core configuration remains in Acuity
• Experiment with new scheduling flows and lead-gen pathways using hypothesis-driven product development
• Influence the Squarespace service-seller funnel, including onboarding tasks and guided setup
• Partner with external platforms to integrate Acuity’s APIs, scheduling pages, and admin functionality into new environments
• Utilize data, customer insights, and experimentation to inform prioritization and measure impact
• Champion the Acuity experience and represent customer needs across all feature locations

Requirements

• 3–6+ years of Product Management experience, ideally with APIs, platform ecosystems, or SaaS integrations
• Skilled in working across separate product orgs to align partners around shared goals and end-to-end customer flows
• Curious, hypothesis-driven, and comfortable running experiments to learn what scheduling experiences work best for different business modalities
• Strong technical communicator, comfortable working with engineers, external developers, and platform teams
• Customer-centric thinker focused on reducing friction, improving activation, and ensuring a consistent Acuity standard wherever features appear
• Track record of shipping features that improve adoption, onboarding, or conversion

Qualifications

• 3–6+ years of Product Management experience

Nice to Have

• Growth product experience
• Experience with website builders, commerce platforms, CRMs, or marketing tools
• Familiarity with OAuth, REST APIs, webhooks, or third-party developer workflows
• Background in B2B2C or embedded product design

Skills

* Required skills

Benefits