Senior Manager User Experience Design

About This Role

Lead and contribute to the full spectrum of product design, spanning digital software experiences and physical hardware interfaces, while managing and mentoring a team of UX/UI designers. This role shapes how QSC delivers exceptional product experiences that bridge the digital and physical worlds.

Responsibilities

• Lead and contribute to the design of converged, multi-channel solutions across both software and hardware products
• Build scalable systems and design frameworks that empower your team and ensure consistency across product lines
• Manage and mentor a team of UX/UI designers, providing regular feedback, career development guidance, and performance evaluations
• Drive multidisciplinary collaboration in agile and/or lean product development environments across complex projects
• Influence all stages of the product lifecycle—product definition, user research, design execution, development, QA, and hardware integration
• Partner closely with Product Managers and Engineering leads (software and hardware) to ensure design solutions meet user needs and business goals
• Champion responsible design practices that prioritize accessibility, inclusivity, and ethical considerations
• Foster a culture of curiosity and innovation at the intersection of design, product, and technology
• Contribute to organizational initiatives that enhance team culture, design excellence, and impact across QSC

Requirements

• Portfolio showcasing direct contributions across the full product design lifecycle (Discovery → Definition → Design Execution → Developer/Engineer Handoff), including both digital and physical product experiences
• Proven success in launching digital and/or hardware-integrated products and services
• 2+ years of experience managing and mentoring design teams
• 7+ years of experience in product design within consultancies, in-house teams, or product organizations
• Demonstrated ability to translate complex business challenges and user needs into elegant, functional design solutions across modalities
• Bachelor’s or Master’s degree in Design (Product, Visual, Interaction, Industrial) or equivalent professional experience
• Strong time management skills
• Excellent communication and presentation skills
• Collaborative mindset with experience working closely with engineers (software and hardware), product managers, and cross-functional teams
• A strong, empathetic leader who inspires and motivates team members to deliver high-quality work
• Mastery of design tools such as Figma

Qualifications

• Bachelor’s or Master’s degree in Design (Product, Visual, Interaction, Industrial) or equivalent professional experience
• 7+ years of experience in product design within consultancies, in-house teams, or product organizations, with at least 2+ years managing and mentoring design teams

Nice to Have

• Front-end development experience
• Hardware prototyping experience

Skills

* Required skills

Benefits