Senior Manager, Digital Design — Digital Experience

About This Role

Lead and mentor a multidisciplinary team of digital, UX, and research designers to shape HubSpot's public-facing digital experiences, contributing to the long-term vision for HubSpot.com. This role balances strategic leadership with hands-on engagement to drive meaningful user and business outcomes.

Responsibilities

• Lead, grow, and mentor a multidisciplinary team of digital, UX, and research designers.
• Contribute and help evolve the long-term vision for HubSpot.com, ensuring digital experiences are visually compelling, accessible, performant, and user-centered.
• Foster a culture of curiosity, inclusion, and experimentation.
• Balance strategic direction with hands-on engagement—coaching, unblocking, and continuously improving design workflow.
• Champion high-quality visual design and UX, blending strong aesthetics with thoughtful interaction design.
• Use data, research, and experimentation to improve the quality, efficiency, and reliability of web experiences.
• Encourage and model the use of AI-first design tooling to accelerate exploration and scale high-quality design outcomes.
• Translate design vision into business-relevant outcomes, connecting creative decisions to metrics and impact.

Requirements

• 10+ years of experience in digital or web design, with a strong foundation in visual design and front-end craft
• 5+ years of experience leading and developing multidisciplinary design teams
• Hands-on experience designing, shipping, and evolving live, production websites
• Experience designing for large-scale websites (high page-volume, multi-language, multi-brand)
• Deep understanding of end-to-end web design (research, concepting, prototyping, handoff, QA)
• Strong command of layout, hierarchy, typography, motion, and digital visual systems
• Demonstrated experience building or maintaining design systems
• Technical fluency and comfort partnering with developers
• Experience translating design rationale into clear business impact through metrics and storytelling
• Active use of AI-first design tools
• Leadership style grounded in empathy, clarity, accessibility, and collaboration

Qualifications

• 10+ years of experience in digital or web design, with a strong foundation in visual design and front-end craft. 5+ years of experience leading and developing multidisciplinary design teams.

Nice to Have

• Experience working on content-rich marketing or brand websites
• Familiarity with SEO, web performance optimization, and modern front-end frameworks
• Experience designing systems that support AI or LLM-driven content and experiences
• Background collaborating closely with Brand, Marketing, or Growth teams
• Experience working in a SaaS or technology-driven organization

Skills

* Required skills

Benefits