Senior Business Analyst

About This Role

The Senior Business Analyst will apply strategic and analytical skills to address major company challenges within the Marketing, Analytics & Product Strategy (MAPS) team. This role involves developing and testing strategies to impact the bottom line and driving customer engagement and retention for the Retail Bank.

Responsibilities

• Identify business challenges and opportunities for improvement using analysis to make strategic or tactical recommendations
• Perform modeling/analytics to assist new product and pricing strategies for various lending products
• Support direct-to-consumer marketing efforts for select products and strategic intent for products distributed through the retail channel
• Help build targeted insights to inform the design and development of new customer experiences and breakthrough technology for new go-to-market strategies
• Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
• Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Requirements

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 1 year of experience in analysis

Qualifications

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 1 year of experience in analysis

Nice to Have

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 1+ years of experience in Statistical model building
• 1+ years of experience in market research
• 1+ years of experience in SQL querying
• 2+ years of experience in business analysis
• 1+ years of experience in consulting

Skills

* Required skills

Benefits