Senior Account Executive, Government

About This Role

Drive revenue growth for a leading customer experience platform within the State & Local Government market by managing sales opportunities, building strategic relationships, and aligning client needs with Genesys solutions.

Responsibilities

• Drive revenue, market share, and exceed new pipeline targets in your defined geographic region
• Effectively lead and manage active sales opportunities with prospects and customers using the Genesys Way of Selling (MEDDPICC)
• Understand acquisition and procurement rules and processes to guide new customers through buying
• Accurately forecast and exceed monthly, quarterly and yearly revenue targets
• Build, maintain, and iteratively evolve Territory Plans to crystallize and focus strategy and priorities, aligning to Genesys’ strategic direction
• Develop and manage a robust sales pipeline by engaging with prospects, partners, and key customers
• Collaborate and build strategically with Genesys Partners, including VAR, Integrator, AppFoundry, and Carrier channel partners
• Regularly plan initiatives with internal partners including Business Development Representatives, Field Marketing, Event Marketing, Channel, and Healthcare teams
• Present a compelling business value proposition for customers through effective written and speaking communication skills
• Understand the business and technical requirements of customers and help shape the direction of product offerings

Requirements

• 8+ years of field enterprise sales and/or business development experience
• Focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services
• Understanding and experience with State & Local Government procurement and funding in direct and indirect models
• Proficiency with enterprise platforms including Salesforce (CRM), Clari or similar (forecasting and opportunity management), Zoom (collaboration), and others such as ZoomInfo, DocuSign, Workday, and Tableau
• Demonstrated proficiency and adoption of MEDDPICC, Account Strategy Mapping, and Opportunity Plans

Qualifications

• BA/BS degree or equivalent experience.
• 8+ years of field enterprise sales and/or business development experience with a focus on State & Local Government AI, enterprise software, networking, infrastructure, customer experience, and/or cloud computing services.

Nice to Have

• Technical sales and solutions background in customer experience, CCaaS, UCaaS, API's, infrastructure, AI, telecom, cybersecurity, etc.
• Demonstrated history of consistently exceeding sales quota
• Experience selling to a variety of public sector agencies
• Documented industry and customer network

Skills

* Required skills

Benefits