Seasonal Event Technician, Audio Visual

About This Role

The Event Technician is responsible for setting up and operating basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction during events.

Responsibilities

• Ensure flawlessly executed events through accurate and timely setup, operation, and breakdown of basic audiovisual equipment
• Exceed the expectations and needs of internal and external customers
• Maintain a positive relationship with all clients through effective communication
• Meet with guests on site to ensure their needs are met and equipment setup is working properly
• Monitor events and check in on customers throughout the day
• Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues
• Handle equipment challenges and changes in a timely and professional manner
• Understand company processes, follow procedures, and complete systems entry and paperwork accurately
• Use equipment sheets to determine scheduled equipment for setup and strike
• Increase revenue by utilizing floor up-selling techniques

Requirements

• High School Diploma
• Ability to lift 50 lbs.

Qualifications

• High School Diploma required. Associate’s degree is preferred.
• 1 year of customer service or hospitality experience is preferred. 1 year of audio-visual experience or equivalent in an educational environment is preferred.

Nice to Have

• Associate’s degree
• 1 year of customer service or hospitality experience
• 1 year of audio-visual experience or equivalent in an educational environment