Seafood Team Member (Service Counter)

About This Role

As a Seafood Team Member at Whole Foods Market, you will provide excellent customer service while maintaining the seafood counter, stocking products, and ensuring sanitation standards are met. This role is crucial for presenting a fresh and appealing seafood display to customers.

Responsibilities

• Ensure a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, and rotating products.
• Maintain accurate department signage and pricing.
• Maintain back stock in good order.
• Maintain a safe, clean and well-organized working and shopping environment.
• Assist with the sampling program, keeping sample areas full, clean and appealing.
• Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as required.
• Skin, bone, cook or smoke fish; box up, label, and date cooked fish.
• Assist with periodic inventory checks.
• Provide excellent customer service, address customer needs, and model suggestive selling techniques.
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.

Requirements

• Ability to sell proactively
• Ability to learn basic knowledge of all products carried in department
• Ability to visually examine products for quality and freshness
• Strong to excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
• Ability to meet customer service expectations and standards in all interactions
• Ability to follow directions and procedures; effective time management and organization skills
• Passion for natural foods and the mission of Whole Foods Market
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Understanding of and compliance with WFM quality goals

Qualifications

• No prior retail experience required

Skills

* Required skills

Benefits