Seafood Team Member (Service Counter)

About This Role

This role supports the seafood team with counter service, stocking, and sanitation, ensuring a fresh and appealing display while maintaining high standards of customer service and food safety.

Responsibilities

• Ensure a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, and filling ice tables
• Maintain accurate department signage and pricing
• Maintain back stock in good order
• Maintain a safe, clean and well-organized working and shopping environment
• Assist with sampling program, keeping sample areas full, clean and appealing
• Clean cases, glass, signs, uprights, coolers, smokers, floors, and drains as required
• Skin, bone, cook or smoke fish; box up, label, and date cooked fish
• Assist with periodic inventory checks
• Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product

Requirements

• Ability to sell proactively
• Ability to learn basic knowledge of all products carried in department
• Ability to visually examine products for quality and freshness
• Strong to excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
• Ability to meet customer service expectations and standards in all interactions
• Ability to follow directions and procedures; effective time management and organization skills
• Passion for natural foods and the mission of Whole Foods Market
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Must be able to lift 50 pounds
• Ability to work in a wet and cold environment
• Ability to handle knives and other cutting equipment
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Qualifications

• No prior retail experience required.

Skills

* Required skills

Benefits