Sales Support Specialist

About This Role

Provide direct sales support, training, and assistance to users nationwide, optimizing efficiency by coordinating with account executives, sales management, and traffic teams.

Responsibilities

• Provide direct sales support, training and assistance to users across the country through various methods
• Communicate and coordinate with account executives, sales management, and traffic teams to optimize efficiency
• Log all reported issues via a ticketing system
• Become a subject matter expert on all sales related systems
• Maintain entries in various databases
• Enter and maintain network orders received from advertisers
• Monitor preempts and displaced spots
• Monitor orders for correct coding and entry
• Generate and distribute various reports
• Assist with testing of new system version releases
• Serve as point of contact with vendor development and vendor support staff for software bugs and related issues

Requirements

• Professional communication and organizational skills
• Strong comprehension of MS Office Suite
• Motivated and detailed-oriented
• Dependable
• Ability to work various shifts
• Ability to work in a team environment and under pressure

Qualifications

• College degree in a related field preferred

Nice to Have

• WideOrbit or OSi traffic experience
• Broadcast TV or radio experience

Skills

* Required skills

Benefits