Sales Support Associate

About This Role

This role will drive sales growth by engaging with potential clients, supporting account teams, and promoting EOS IT Solutions' AV products and services. The associate will identify opportunities, qualify leads, and close sales while ensuring high customer satisfaction.

Responsibilities

• Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships
• Provide commercial support to customers, Account Managers, and Sales Directors
• Assist with Salesforce management and collaborate on forecasting
• Develop in-depth knowledge of AV products and services, and communicate features/benefits effectively to prospective clients
• Assess and qualify leads from various sources to determine sales potential
• Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions
• Drive the closure of sales orders and follow up on leads to meet sales targets
• Use CRM tools to maintain accurate records, manage leads, and track sales activities
• Work closely with external sales teams and technical experts to resolve customer queries
• Generate and analyze sales reports to provide insights and improve strategies
• Ensure exceptional service by responding promptly and professionally to client inquiries

Requirements

• Minimum 3 years of experience in inside sales or a related field
• Strong communication and interpersonal skills with the ability to explain technical concepts clearly
• Familiarity with CRM software (e.g., Salesforce, Jira)
• Proven ability to meet and exceed sales targets
• Technical aptitude and quick learning of AV products and solutions
• Self-motivated and results-driven with a passion for sales and customer service

Qualifications

• Minimum 3 years of experience in inside sales or a related field

Nice to Have

• Previous experience in audiovisual technology sales

Skills

* Required skills