Sales & Revenue Operations Manager

About This Role

The Sales & Revenue Operations Manager at CommerceNext is responsible for managing a sales territory with individual quota, overseeing pipeline health, forecasting, and creating sales reports. This role drives sales productivity, optimizes event sales processes, and ensures sponsor satisfaction within the retail, ecommerce, and technology events sector.

Responsibilities

• Own and manage a sales territory, responsible for individual quota.
• Oversee pipeline health, sales pacing, and forecasting.
• Create and maintain sales reports and dashboards to track performance metrics.
• Lead initiatives to improve data quality, governance, and visibility across all revenue systems.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Drive sales productivity by streamlining workflows and providing tools and training.
• Introduce new sponsorship formats, packages, and pricing strategies.
• Support P&L management, including budgeting, financial and sales reporting, and expense control.
• Maintain a pulse on industry trends and competitor offerings.
• Monitor sponsor satisfaction (NPS and feedback).
• Collaborate with sponsor marketing on campaigns and messaging.

Requirements

• 3-4 years of sales and operations experience
• Strong background in revenue operations, pipeline management, forecasting, and budgeting
• Demonstrated ability to support P&L management and partner with Senior Leadership and Finance
• Savvy in CRM systems, sales tech stack, and analytics
• Strategic thinking with strong execution skills
• Exceptional communication and presentation skills.

Qualifications

• 3-4 years of sales and operations experience, ideally within events, media, retail, or SaaS.

Nice to Have

• Experience within events, media, retail, or SaaS.

Skills

* Required skills