Sales & Marketing Coordinator - Development

About This Role

The Sales & Marketing Coordinator will assist in the sales and marketing process to achieve pre-leasing and occupancy goals for new or expanding communities. This role involves coordinating promotional marketing activities, event planning, and handling move-in/move-out processes to ensure resident satisfaction.

Responsibilities

• Assist in the execution of the marketing plan, including advertising and business development goals
• Assist with planning and implementing pre-leasing events, information sessions, and trade shows/expos
• Maintain inventory of marketing materials and order supplies as necessary
• Develop and maintain good working relationships with all departments and entities of Franciscan Ministries
• Assist with all stages of the sales process to achieve pre-leasing deposits and post-opening occupancy goals
• Maintain a professional, inviting atmosphere in the marketing office and provide exemplary customer service
• Handle incoming calls, acquire preliminary prospect information, schedule appointments, and follow up in CRM
• Conduct tours for potential residents and collect essential discovery information
• Collect deposits and fees, entering and updating them in the CRM
• Work with residents and families to ensure paperwork is completed for all resident move-ins
• Establish and process prospect and resident files, paperwork, and move-in packets
• Maintain move in/transfer/move out checklists and communicate status to necessary parties
• Work closely with plant operations to ensure apartments/homes are ready for move-in

Requirements

• High School Diploma/GED
• 2+ years of experience in sales or marketing

Qualifications

• High School Diploma/GED required; Associate’s or Bachelor’s degree in Marketing, Business, or other related field preferred
• 2+ years of experience in sales or marketing; preferably in the Senior Health Care industry

Nice to Have

• Associate’s or Bachelor’s degree in Marketing, Business, or related field
• Experience in the Senior Health Care industry
• Marketing Professional Certification
• Excellent verbal and written communication skills

Skills

* Required skills

Certifications