Revenue Cycle Training and Development Specialist

About This Role

The Revenue Cycle Training and Development Specialist supports the Revenue Cycle team by delivering expert training, auditing, and feedback on revenue cycle processes such as coding and billing. This role involves onboarding new staff, providing refresher training, collaborating with Quality Assurance, and recommending process improvements.

Responsibilities

• Maintain strong working relationships and clear communication
• Deliver training for new hires and refreshers for current staff
• Update and manage online training tools
• Track and monitor training initiatives
• Train staff via Microsoft Teams
• Analyze reports to spot trends requiring refresher training
• Perform quality assurance to identify training gaps

Requirements

• High School diploma or GED
• Strong proficiency with computer applications and software, especially Microsoft Office programs such as PowerPoint, Word and Excel
• Ability to communicate effectively in English, both orally and in writing
• Knowledge of correct grammar and punctuation when drafting written documents
• Experience interacting with the public

Qualifications

• High School diploma or GED required
• At least one year of medical billing experience, ideally in EMS

Nice to Have

• Knowledge of Medicare and Medicaid guidelines pertaining to ambulance billing
• Familiarity with HIPAA, Sarbanes-Oxley, and other key federal regulations regarding healthcare
• Development of training materials and facilitating sessions for others
• At least one year of medical billing experience, ideally in EMS

Skills

* Required skills