Retail Parts Pro

About This Role

This role is a professional-level sales position responsible for supporting advanced functions of the DIY automotive business. It requires expert knowledge of store systems and automotive parts to assist customers with troubleshooting and project needs.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Perform key holder responsibilities like task assignment, safety, and open/close duties
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot

Requirements

• 3-5 years of prior automotive parts experience
• Proven sales ability with past experience in fulfillment of customer transactions
• Working knowledge of automotive systems (internal engine, suspension, brakes, electronic, exhaust)
• Ability to speak and write English
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Ability to understand and execute instructions
• Successfully complete the Parts Knowledge Assessment
• Ability to use basic math accurately
• Proficiency in Microsoft Word and Excel
• Strong organizational skills

Qualifications

• 3-5 years of prior automotive parts experience

Nice to Have

• Spanish speaking ability
• ASE Certification

Skills

* Required skills

Certifications