Retail Merchandiser
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Join the Retail team as a Retail Merchandiser at OKANA Resort & Indoor Waterpark, creating exceptional guest experiences by assisting with merchandise purchases, maintaining retail operations, and ensuring customer satisfaction.
Responsibilities
- Assist guests with purchases of merchandise or other questions
- Process refunds, exchanges, room charges, employee discounts, gift certificates, promotions, and credit card purchases
- Pack orders to be shipped
- Maintain work area clean and organized
- Report all unsafe conditions immediately
- Stock, replenish and retrieve merchandise and supplies
- Ensure all merchandise is correctly ticketed and priced
- Provide guests with directions
- Assist with retail inventories
- Attend all mandatory meetings
- Close retail stores
- Open retail stores
Requirements
- High school diploma
- Strong interpersonal skills and excellent customer service attitude
- Computer proficiency, including resort PMS and POS systems and Microsoft 365 suite
- Ability to read, write, and speak English fluently
- Strong organizational skills and attention to detail
Qualifications
- High school diploma; college degree preferred
Nice to Have
- Previous retail experience
- College degree
Skills
* Required skills
Benefits
About OKANA Resort & Indoor Waterpark
OKANA Resort & Indoor Water Park offers world-class destination services including a dynamic indoor waterpark, over 400 well-appointed guest rooms, dining options, and extensive meeting spaces.