Retail Community Mortgage Specialist

About This Role

Serve as a Truist Mortgage liaison to community, government, and mortgage program agencies to generate low to moderate income mortgage loans through community partnerships and affordable housing initiatives.

Responsibilities

• Directly responsible for growth and production of mortgage loans for Low-To-Moderate (LMI) income borrowers by serving as the product specialist for the Truist Affordable Housing suite of products and Down Payment Assistance programs.
• Execute on an action plan and appropriate Community Reinvestment Act (CRA) plan making Truist a market leader in Affordable Housing Lending.
• Establish partnerships with relevant government agencies and actively participate in affordable housing associations and groups to increase productivity in the LMI/CRA lending space.
• Assist and work with community, faith-based and non-profit organizations providing leadership and training for homeownership classes and credit counseling.
• Champion Truist referral process within the LMI/CRA Strategy within the Region through collaboration with relevant partners on initiatives and sponsorships.
• Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist.
• Adhere to and comply fully with any and all Truist policies and procedures related to internal and external compliance rules and regulations, particularly those established by State and Federal law.
• Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.

Requirements

• 2+ years in residential mortgage lending sales or equivalent mortgage experience with government or private non-profit housing agency
• Working knowledge of the Mortgage Lending Process
• Excellent verbal, written, and communication skills
• Possesses solid interpersonal skills
• Demonstrated proficiency in relevant computer applications
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check

Qualifications

• 2+ years in residential mortgage lending sales or equivalent mortgage experience with government or private non-profit housing agency

Nice to Have

• Bachelor's degree in Business, Marketing, or related studies
• Solid knowledge of market area
• Three or more years of experience in mortgage lending sales or equivalent
• Previous sales awards and leadership positions

Benefits