Residential Account Executive

About This Role

As a Residential Account Executive, you will expand C Spire's presence through direct residential sales, engaging potential customers via high-volume, door-to-door outreach to promote home and wireless services. Your role is critical in converting prospects into customers and upgrading existing services, contributing to market sales goals.

Responsibilities

• Provide a personalized customer experience, integrating technology easily and effectively
• Cover minimum number of appointments, prospecting, and appointment setting per day
• Submit orders through appropriate means
• Achieve customer satisfaction standards (CES surveys)
• Achieve or exceed individual sales quota and customer retention goals each month
• Adhere to schedule requirements and comply with established policies and procedures

Requirements

• Proven track record for meeting/exceeding sales quotas
• Previous customer service experience with problem resolution
• Valid driver’s license with acceptable driving record and access to reliable transportation
• Ability to organize and plan time effectively
• Self-motivated
• Strong communication skills (written and oral)
• Excellent interpersonal skills
• Professional appearance and demeanor

Nice to Have

• C Spire and C Spire Fiber product knowledge
• Four year degree or equivalent work experience
• Previous outside sales experience and/or prospecting experience
• Technical knowledge of cable, wireless or other telecommunication products

Benefits