Quality Assurance Analyst

About This Role

Conduct quality assurance and quality control checks on project deliverables and work products, reporting on progress and maintaining tracking dashboards for leadership.

Responsibilities

• Conduct quality assurance / quality control checks on project deliverables and work products based on established quality templates and style guides, standards, and checklists
• Report on progress on a regular basis
• Update the QA team tracker for in-flight and upcoming tasks
• Maintain the deliverable tracking dashboard to create leadership status reports on current and upcoming deliverable activity

Requirements

• Excellent attention to detail for reviewing project documents and work products based on QA checklists
• Advanced knowledge of Microsoft suite for copy-editing project documents and work products
• Familiarity with Microsoft Visio
• Ability to collaborate with project stakeholders and team leads to drive deliverable completion by project deadlines
• Self-starter
• Ability to work in ambiguity
• Proactive communicator
• Excellent written communicator that can work with project team members to effectively convey any identified gaps and what needs to be fixed
• Ability to self-manage task completion to established deadlines

Nice to Have

• Familiarity with operating based on established processes defined by the Project Management Plan
• Knowledge of Medicaid systems and ability to quickly absorb new information
• Ability to plan head on project tasks based on team capacity

Skills

* Required skills