Provider Business Operations Senior Manager
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Upload Your ResumeAbout This Role
As a Senior Manager in Provider Business Operations at PwC, you will lead technology strategy consulting services, helping healthcare providers execute large, tech-enabled transformation programs. This role involves advising clients, building technology solutions, and driving business and practice development.
Responsibilities
- Advise clients on complex technology strategy problems using the latest frameworks, methodologies, and technologies
- Build technology solutions using AI and other platforms to enable outstanding client outcomes
- Lead large, multi-year transformation workstreams with structured planning, governance, and high-quality delivery
- Manage complex project activities including issue resolution, dependency management, and executive reporting
- Shape solution design and transformation strategies across multiple healthcare administrative domains
- Oversee change management and user adoption through readiness assessments, stakeholder engagement, communications, and training
- Guide, coach, and develop Managers and Senior Associates to strengthen delivery capabilities
- Drive business and practice development by shaping pursuit content and developing proposals
- Support client decision-making and transformational outcomes by applying data analysis, benchmarking, and structured problem-solving
Requirements
- Bachelor’s degree
- 7+ years of consulting and/or healthcare provider industry experience
- 4+ years leading teams or transformation programs
- Understanding and experience executing the software development lifecycle in large enterprise
- In-depth technical experience with Oracle, Workday, or UKG
Qualifications
- Bachelor’s degree
- At least 7 years of consulting and/or healthcare provider industry experience, with at least 4 years leading teams, major workstreams within business, or technology-enabled transformation programs
Nice to Have
- Master’s degree
Skills
* Required skills
Benefits
About PwC
PwC's business application consulting specialises in consulting services for a variety of business applications, helping clients optimise operational efficiency by analysing client needs, implementing software solutions, and providing training and support.