Property Manager In Training

About This Role

This role will support the property management team, assisting with leasing, resident services, and maintenance coordination to ensure a positive customer experience. You will receive training and coaching to develop the necessary skills to grow into a Property Manager role.

Responsibilities

• Work with prospects, answering internet leads, phone calls, and scheduling tours
• Process leasing applications, prepare lease paperwork, and request security deposits
• Provide excellent customer service to residents, assisting with renewals, transfers, and account inquiries
• Coordinate with maintenance, walk apartments for readiness, and follow up on work orders
• Create a positive experience for residents during move-in and manage move-out processes
• Post rent money and follow up on outstanding balances
• Plan, prepare, and host resident activities
• Lead the team, assist with training, and help accomplish goals
• Assist the Property Manager as required

Requirements

• 1-3 years in a management role with experience leading a team
• Gracious, warm, and genuine nature
• Positive, upbeat, high-energy demeanor
• Ability to take pride in work and ownership of property
• Helpful attitude and dedication to excellent customer service
• Self-motivated
• Excellent sense of time management
• Strong administrative experience
• Articulate communication skills
• High sense of urgency
• Confidence to learn, seeks knowledge, and strives for personal growth
• Good organizational skills and follow through

Qualifications

• 1-3 years in a management role with experience leading a team. Prior management experience is a must. Property management experience is a plus, will also consider strong management experience from customer service, sales, hospitality, or retail environments.

Nice to Have

• Property management experience

Benefits