Program Manager, Tech
Posted 2 months ago Expired
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Upload Your ResumeAbout This Role
This role involves owning and driving complex, multi-country data collection programs end-to-end, translating client SOWs into executable programs, and managing diverse contributor networks to deliver high-quality datasets at scale.
Responsibilities
- Translate client SOWs into executable programs, defining scope, timelines, budgets, workforce models, and quality control frameworks
- Solve operational bottlenecks in real time, addressing issues like participant churn, equipment problems, location access, or low-quality submissions
- Ensure data meets specifications, surpasses accuracy thresholds, and complies with global privacy, consent, and data protection laws
- Act as the primary program point of contact for clients, internal teams, and external vendors, providing progress reports, risk assessments, and mitigation plans
- Monitor collection KPIs via dashboards, identify issues early, and drive corrective action
- Codify learnings into playbooks and SOPs for repeatability and faster future deployments
- Influence the tech roadmap to build a world-class data collection engine
- Work with privacy, legal, operations, and supply teams to unlock new use cases, markets, and scale programs
Requirements
- 8+ years experience in program management or operations
- Strong background in field execution, network rollout, retail infrastructure setup, survey/logistics operations, or IoT deployments
- Proven ability to design and manage multi-region programs involving devices, people, and data workflows
- Experience managing large external vendor ecosystems and multi-million-dollar budgets
- Strong stakeholder management skills
- Ability to translate complex technical requirements into executable field plans
- Excellent leadership, problem-solving, and communication abilities
Qualifications
- 8+ years experience in program management or operations, with a strong background in field execution, network rollout, retail infrastructure setup, survey/logistics operations, or IoT deployments.
Nice to Have
- Experience in AI data collection, autonomous systems, or network data testing environments
- Familiarity with sensor-based collection technologies (LiDAR, cameras, GPS, or RF-based systems)
Skills
* Required skills
Benefits
About Uber
Uber's Global Scaled Solutions (Uber AI Solutions) powers operations and technologies including data annotation, generation, and evaluations for AI/ML, app testing, localization, and map editing, leveraging advanced technology with human intelligence.