Product Manager II, Conversational Agentic AI

About This Role

Define the future of agentic Conversational AI at Uber within the Customer Obsession team, focusing on building, testing, and scaling intelligent agents through AI reasoning, evaluation infrastructure, and platform tools. Empower next-generation AI assistants to interact, adapt, and learn in complex support environments.

Responsibilities

• Own roadmaps and prioritize work balancing long-term platform investments with short-term needs from various product teams, ensuring alignment with company objectives
• Advocate for the end-user by integrating design thinking and user research, ensuring AI products deliver delightful experiences
• Engage with AI engineering teams to align and execute product strategy for platform capabilities that improve how AI agents are evaluated, understood, and launched
• Utilize data to prioritize features, make informed trade-offs, and continually enhance product performance
• Work closely with engineering, AI/ML, and data science teams to design scalable systems that improve iteration speed and reliability across conversational AI products
• Present clear and compelling progress updates to senior leadership, aligning stakeholders and securing support

Requirements

• 3+ years of product management experience
• 1+ years working on AI/ML or LLM-driven tech (platforms, tools, conversational AI, or intelligent applications)
• Strong understanding of large language models, AI agent patterns, and ML workflows
• Demonstrated ability to ship technical products with cross-functional teams
• Exceptional ability to articulate complex AI concepts and product strategies to various audiences

Qualifications

• 3+ years of product management experience, including 1+ years working on AI/ML or LLM-driven technology

Skills

* Required skills

Benefits