Prepared Foods Production Team Member (Deli / Culinary Prep)

About This Role

This role is responsible for the preparation, stocking, and sanitation of prepared foods products, ensuring quality and providing excellent customer service within a retail environment.

Responsibilities

• Assist with production for all Prepared Foods venues
• Ensure all prepared foods are properly labeled, dated, initialed, covered, and rotated
• Ensure product meets WFM guidelines for quality and preparation
• Document waste and spoilage using appropriate forms
• Ensure product production is performed using correct measuring devices and all recipes are followed
• Help customers understand the difference between WFM products and products at conventional stores
• Ensure that walk-ins and freezers are kept clean and well-organized
• Provide excellent customer service, address needs of customers in a timely and effective manner
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
• Maintain a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing
• Immediately report safety hazards and violations

Requirements

• Thorough product knowledge
• Ability to make an adequate number of recipes per shift based on batch size
• Understanding of spoilage and supply waste and how it affects department profits
• Strong to excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors
• Ability to meet customer service expectations and standards in all interactions
• Ability to follow directions and procedures; effective time management and organization skills
• Passion for natural foods and the mission of Whole Foods Market
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Ability to lift 50 pounds
• Ability to stand/walk 6-8 hours per day
• Ability to work in wet and dry conditions
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery

Qualifications

• No prior retail experience required

Skills

* Required skills

Benefits