Police Records Specialist I

About This Role

The Police Records Specialist I supports the Records Section of the Anaheim Police Department by performing various records and clerical duties. This role involves typing logs, forms, and other documents, responding to information requests, and maintaining accurate records within various systems.

Responsibilities

• Type logs and forms such as memoranda, form letters, police clearances, licenses, permits, declarations, court appearance calendars, and misdemeanor complaints using a computer keyboard
• Duplicate materials and distribute to other agencies/departments
• Respond to faxed requests for information by researching, collecting, and disseminating authorized information to law enforcement, governmental, and social service agencies
• Respond to officers' requests for information using microfiche reader, printer, optical retrieval system, and various computer systems
• Retrieve, enter, and modify data in automated County, State, and Federal databases teletype from forms or verbal direction
• Research, retrieve, and print information from the automated Records Management System (RMS) and Computer Aided Dispatch system (CAD)
• Monitor automated storage queue for incoming documents and process according to priority, proofreading for accuracy and completeness
• Enter a variety of information such as personal identifiers, vehicle information, property descriptions, serial numbers, criminal offense codes, and tattoos into the automated RMS
• Perform complex automated quality control verification for all system required information in RMS from police reports
• Scan hard copy documents into automated RMS, indexing various fields and routing for electronic distribution
• File hard copy materials numerically and/or alphabetically into established filing systems
• Inquire, collect, and enter information regarding private party impound and repossessed vehicles into automated RMS and State automated Stolen Vehicle System (SVS)
• Assemble materials and prepare misdemeanor citation packets for court
• Receive and sort incoming mail, remove cash and checks, maintain log of receipted amounts and requestor information in an Access program
• Maintain regular contact, via correspondence and phone, with insurance companies and individuals requesting reports
• Consult legal and governmental resource materials as needed
• Answer phone inquiries from the public and other law enforcement and governmental agencies; assist the public and personnel at service counters

Requirements

• Experience performing varied record keeping, other general clerical work, and assisting the public
• Knowledge of modern office equipment and procedures
• Knowledge of English usage, spelling, grammar and punctuation
• Knowledge of filing procedures (alpha and numeric)
• Knowledge of basic math and record keeping procedures
• Knowledge of telephone procedures and etiquette
• Ability to learn teletype procedures, rules and regulations
• Ability to learn police terminology and law enforcement codes
• Ability to learn to operate microfilm/fiche retriever, optical disk filing system, CLETS/NLETS teletype system, automated RMS and automated Telephone Reporting Center system (TRC)
• Ability to read, understand and apply difficult materials
• Ability to maintain filing systems
• Ability to operate a computer keyboard with accuracy
• Ability to proofread text and data fields for accuracy and compliance with entry rules
• Ability to learn to perform a full range of police records duties
• Ability to speak clearly and distinctly
• Ability to serve the public by telephone and at a public counter in stressful situations
• Ability to understand pertinent procedures and functions quickly
• Ability to establish and maintain effective relationships with those contacted in the course of work
• Must be a permanent and full-time resident of the State of California
• Must live within a one hundred (100) mile radius of the City of Anaheim

Qualifications

• Experience performing varied record keeping, other general clerical work, and assisting the public.

Nice to Have

• Experience performing records and/or clerical work in a public safety environment

Skills

* Required skills

Benefits