Physician Practice Representative

About This Role

This role serves as the initial point of contact for patients, requiring excellent customer service for front office reception, scheduling, data entry, and billing within a healthcare setting.

Responsibilities

• Serve as the first point of contact with patients
• Perform front office reception duties
• Schedule appointments
• Conduct appointment follow-up
• Perform data entry
• Handle billing tasks
• Manage copying and scanning documents
• Monitor and fulfill supply needs

Requirements

• Minimum 1 year of job-related experience
• Previous experience demonstrating direct customer service
• Excellent verbal and written communication skills
• Ability to operate basic office equipment (fax, printer, copier, scanner)
• Computer proficiency
• Knowledge of medical terminology

Qualifications

• High School Diploma or Equivalent
• Minimum 1 year of job-related experience demonstrating direct customer service

Nice to Have

• Some post high school coursework (customer service, business)
• 2+ years of job-related experience