Patient Services Manager

About This Role

The Patient Services Manager will oversee daily patient care services, ensuring high standards of quality, efficiency, and satisfaction. This role involves coordinating direct patient care, developing quality protocols, and managing staff through training and leadership to enhance the patient experience.

Responsibilities

• Oversee daily patient care services
• Ensure the highest standards of quality, efficiency, and satisfaction in patient care
• Coordinate direct patient care activities
• Create and maintain protocols for quality patient care services
• Manage patient service staff through effective training and leadership
• Collaborate with clinical and operational teams to enhance the patient experience
• Address patient concerns and ensure compliance with healthcare standards

Requirements

• Expertise in Patient Care, Quality Patient Care, and Direct Patient Care
• Strong ability to lead and conduct Training for staff
• Background in Nursing with a focus on healthcare services
• Exceptional communication and problem-solving skills
• Proven ability to manage and lead teams effectively
• Bachelor's degree in Nursing, Healthcare Administration, or a related field is required

Qualifications

• Bachelor's degree in Nursing, Healthcare Administration, or a related field
• Previous experience in healthcare or patient services management is strongly preferred

Nice to Have

• Previous experience in healthcare or patient services management

Skills

* Required skills