Part Time Consumer Banker I

About This Role

This role involves supporting client engagement, processing transactions, and maintaining operational and risk management standards within a branch setting. The Consumer Banker will serve as a trusted advisor, building client relationships and assisting with financial needs.

Responsibilities

• Perform functions necessary to open accounts and perform maintenance
• Run a Teller drawer as needed by management
• Support client engagement through active calling, client conversations, and follow up
• Partner with internal constituencies to bring expertise to clients for service or solution-related needs
• Ensure client follow-up calls are conducted in the proper timeframe
• Maintain all operational and risk management standards
• Assist clients transact business within the branch, drive-thru, by phone and email
• Model First Financial's Mission and Values for peers and coworkers
• Adhere to all compliance and regulatory procedures
• Function as client’s personal trusted advisor by adding value and building deep client relationships
• Participate and lead in site center huddles and meetings to support sales and service activities
• Meet or exceed sales, service, and referral goals by collaborating with the team and lines of business
• Provide digital assistance and service for clients utilizing the bank’s online offering
• Stay informed and up to date on all bank products, processes, and procedures

Requirements

• High school diploma or general education degree (GED)
• 2-3 years client service experience in a retail environment
• 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment
• Strong sales skills
• Ability to serve a wide variety of client needs according to bank policy and procedures

Qualifications

• High school diploma or general education degree (GED) is required. Associate’s degree and/or equivalent work experience in sales is preferred.
• 2-3 years client service experience in a retail environment; 2-3 years sales and service experience with previous success in achieving sales and service goals in retail environment.

Nice to Have

• Associate’s degree and/or equivalent work experience in sales

Benefits