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Upload Your ResumeAbout This Role
The Parking Ambassador provides exceptional guest service, directs traffic efficiently, and maintains the appearance and operation of the parking facility. This role ensures a safe and welcoming parking experience for all guests while supporting facility operations.
Responsibilities
- Direct and guide vehicles into parking areas using approved flagging techniques
- Greet all guests using Premium Parking’s customer service standards
- Answer customer questions regarding parking rates, directions, and local information
- Assist customers in resolving concerns or complaints in a professional and friendly manner
- Maintain cleanliness and order of the parking area, removing debris and changing trash liners as needed
- Report safety or security concerns immediately to supervisory staff
- Update or move signage as directed
- Maintain a professional appearance in full uniform, including name tag
- Adhere to all company policies and safety procedures
Requirements
- High School diploma or GED
- Excellent communication and interpersonal skills
- Ability to provide friendly, professional customer service
- Ability to stand and/or walk for an entire shift
- Ability to complete repetitive motions such as waving a flag
- Ability to lift up to 25 pounds
- Ability to work outdoors in all weather conditions
Qualifications
- High School diploma or GED
Nice to Have
- Valid driver’s license
- Previous customer service or parking operations experience
- Six (6) months or more of work experience in a related field