OSP Administrative Assistant I

About This Role

The OSP Administrative Assistant I supports efficient telecommunications infrastructure projects by managing documents, tracking critical information, and processing departmental billing. This role involves meticulous record-keeping and technical troubleshooting in collaboration with field technicians.

Responsibilities

• Track and file permitting, construction, and engineering documentation
• Process invoices and create Purchase Requests (PRs)
• Organize, track, and disseminate permit information to appropriate individuals and locations
• Update and maintain address records
• Use intermediate to advanced Microsoft Excel skills for spreadsheet management and joint pole database compliance
• Process and track departmental billing
• Communicate with other departments regarding billing matters
• Read and interpret construction prints, fiber designs, splice designs, maps, and permits
• Evaluate service requests for new or un-engineered locations to determine feasibility and scope of work
• Evaluate complaint tickets and communicate information internally and externally
• Troubleshoot reported issues with field technicians, providing necessary information and troubleshooting guidance
• Communicate permit information and restrictions to field technicians promptly
• Track, assign, process, and clear corrective actions provided by pole owners

Requirements

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• Ability to work overtime, weekends, holidays, or off hours
• Minimum of one year working in an office setting
• Proven advanced proficiency in Excel
• Ability to effectively communicate in English

Qualifications

• High School Graduate or GED is required
• Minimum of one year working in an office setting

Nice to Have

• Knowledge of AutoCAD
• Knowledge of Google Earth
• Proficiency in Spanish Language

Skills

* Required skills

Benefits