Optical Technician / Optician

About This Role

An Optical Technician/Optician achieves a world-class Total Patient Experience by maximizing retail sales while supporting patients' medical needs.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Requirements

• High school diploma or GED
• Minimum of 1 year in a position interacting with customers/patients or equivalent
• Favorable background check result
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook

Qualifications

• High school diploma or GED required
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience

Nice to Have

• Previous medical office experience
• Previous ophthalmic experience
• ABO certification
• NCLE certification

Skills

* Required skills