Ophthalmic Technician Medical Assistant

About This Role

This role supports ophthalmologists by performing initial patient testing and ensuring efficient clinic flow, contributing to excellent patient care. The technician will handle a wide range of duties, including diagnostic tests and medical record documentation.

Responsibilities

• Provide exceptional customer service during patient encounters
• Display a professional attitude, greet patients promptly, and thank them upon departure
• Anticipate Physician needs to facilitate clinic flow
• Comply with all company policies and procedures, including HIPAA
• Verify patient's information by interviewing them
• Record patient's medical history and current medications, and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Perform dilation, refraction, pressures, and a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs as required
• Open and close exam rooms, ensuring they are clean, stocked with supplies, and drug counts are up to date

Requirements

• High school diploma or GED
• One year of related experience or equivalent combination of education and experience
• Ability to handle dilation, refraction, pressures, and perform visual fields, OCT, GDX, IOL master, auto refractor and topography
• Working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Experience using Electronic Medical Records (EMR) systems

Qualifications

• High school diploma or general education degree (GED) required
• One year of related experience and/or training; or equivalent combination of education and experience

Nice to Have

• Current Certified Ophthalmic Assistant (COA) certification
• Current Certified Ophthalmic Technician (COT) certification

Skills

* Required skills