Operations Training Supervisor

About This Role

Supervise operations training activities and instructors to ensure the Operations team receives comprehensive training. This role will involve significant travel to conduct training and assess needs across different departments.

Responsibilities

• Maintain Kronos time records for direct reports
• Attend and audit new hire classes
• Follow up with department supervisors on customer satisfaction
• Handle Quality Management System (QMS) floor training using Floor Training Tracker
• Conduct needs assessments with department supervisors
• Evaluate training materials and recommend improvements
• Serve as a training instructor when necessary
• Generate special reports from the Employee Training Database and timekeeping system
• Organize and execute a process for maintaining, filing and storing all training records
• Enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
• Generate and distribute required training rosters and sign-off sheets for QMS training
• Organize and maintain the supporting organizational structure in the Employee Training Database

Requirements

• 2 years of relevant work experience
• Experience with warehouse management or inventory systems
• Ability to adhere to the 7S program
• Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices

Qualifications

• 2 years of relevant work experience

Nice to Have

• Associate or bachelor’s degree
• 2 years of experience in a leadership role with supervisory responsibilities
• Experience working in an ISO environment
• Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence
• Effective organizational and leadership skills

Skills

* Required skills

Benefits