On-Call House Attendant

About This Role

The House Attendant (On-Call) is responsible for maintaining the cleanliness of all assigned areas and equipment within the hotel. This role also involves delivering items to guestrooms and ensuring overall guest satisfaction.

Responsibilities

• Buff marble floors daily according to hotel standards
• Shampoo carpets in the public areas according to hotel standards
• Shampoo furniture as needed
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner
• Handle items for "Lost and Found" according to hotel standards
• Clean guestrooms as needed
• Have knowledge of and assist in all emergency procedures
• Maintain hotel equipment in proper working order
• Maintain storage of hotel equipment in proper area
• Complete special projects as assigned by the Housekeeping Manager
• Ensure overall guest satisfaction

Requirements

• Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand during entire shift
• Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

Qualifications

• High School diploma or equivalent
• Experience in a hotel or a related field preferred