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Upload Your ResumeAbout This Role
The House Attendant is responsible for maintaining the cleanliness of assigned areas and equipment within the hotel, as well as delivering items to guestrooms to ensure overall guest satisfaction.
Responsibilities
- Buff marble floors daily according to hotel standards
- Shampoo carpets in the public areas according to hotel standards
- Shampoo furniture as needed
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner
- Handle items for "Lost and Found" according to hotel standards
- Clean guestrooms as needed
- Have knowledge of and assist in all emergency procedures
- Maintain hotel equipment in proper working order
- Maintain storage of hotel equipment in proper area
- Complete special projects as assigned by the Housekeeping Manager
- Ensure overall guest satisfaction
Requirements
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Ability to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Qualifications
- High School diploma or equivalent
- Experience in a hotel or a related field preferred.
Nice to Have
- Experience in a hotel or a related field
About ACE HOTEL NEW YORK
Ace Hotel is a collection of individuals held together by an affinity for the soulful. We readdress hotel conventions to keep them fresh, energized, and human, believing that hospitality is compassion and genuine concern for others' well-being.
Hospitality
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