Office Assistant - Recreation

About This Role

Provide excellent customer service and administrative support for the City's Activity and Recreation Center (ARC). This role involves handling reception duties, recordkeeping, and supporting the Recreation Division.

Responsibilities

• Serve as the primary receptionist for the ARC, directing residents and routing calls
• Check voicemail and direct inquiries to appropriate staff
• Sort and distribute mail, order and stock general office supplies
• Provide office support for all Recreation Division staff under the direction of the Recreation Manager
• Perform data entry, class registrations, and intake of payments
• Scan applications and associated materials into the City’s Content Management System, ActiveNet Software, and other computer programs
• Schedule various inspections and appointments on behalf of staff
• Maintain and file department records
• Ensure appropriate and orderly flow of department inquiries and communications between staff and the public
• Research and prepare reports, forms, lists, and manuals as required
• Aid in maintenance of department/divisional web page(s), social media sites, and handouts
• Type correspondences, reports, and documents prepared by the Department
• Prepare and distribute mailings as assigned

Requirements

• Proficient in the use of Microsoft Office Products (Word, Excel, Publisher, PowerPoint)
• Strong knowledge of computer programs and/or ability to learn new programs (e.g., Munis, IAS M-Files, ActiveNet)
• Ability to accurately perform a wide variety of office duties and meet deadlines
• Ability to communicate effectively with the public and City personnel both verbally and in writing
• Ability to serve as confidential administrative support
• Excellent organizational, coordination, and tracking skills
• Ability to self-motivate and work independently
• Understanding of modern office methods, procedures, and equipment

Qualifications

• High school diploma with specific vocational course work in clerical and word processing

Nice to Have

• Associate’s Degree in Administrative Assistance/Secretarial Science, Business Administration, or related field
• Minimum of two (2) years’ experience in a Community Development Department, Recreation, or front office environment for a government agency

Skills

* Required skills