Mortgage Loan Closer

Workers Credit Union Littleton, MA $24 - $30
Full Time Mid Level 2+ years

Posted 1 week ago

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About This Role

This role ensures a seamless and compliant mortgage closing process by performing thorough pre-funding audits and preparing all required closing documents with precision. The closer collaborates closely with cross-functional teams to resolve issues and maintain detailed records for audit standards and process improvements.

Responsibilities

  • Conduct a comprehensive pre-funding audit of mortgage and home equity files to ensure data accuracy, complete documentation, and compliance with investor, regulatory, and credit union policies
  • Collaborate with the Closing Agent, Attorney, or branch to schedule closings, confirming all necessary pre-closing documents are in place
  • Generate the pre-Closing Disclosure and ensure it is delivered to the member via mail or electronically to meet regulatory requirements
  • Inform the closing attorney that the first mortgage is cleared to close and request essential documents, including the closing date, title report, payoff, and tax information
  • Prepare and deliver the closing documents to the appropriate Closing Agent, Attorney, or branch
  • Order the LQCC report as needed, obtain member feedback when credit report changes occur, and perform a verbal employment verification prior to loan closing
  • Execute the investor quality control check by validating loan data against underwriting data and addressing any errors
  • Collaborate with underwriting, processing and origination teams to resolve escalated issues and ensure timely closings
  • Submit the Uniform Closing Dataset (UCD) to the investor as mandated, reviewing and resolving any feedback-related errors
  • Support post-closing quality control by identifying and addressing documentation or compliance issues that arise after funding

Requirements

  • 2-4 years of experience in mortgage closing or related roles
  • Strong understanding of closing procedures, loan documentation, and regulatory compliance
  • Skilled in preparing and reviewing closing documents
  • Proficiency in mortgage software systems
  • Exceptional attention to detail
  • Time management and organizational skills
  • Effective communication and collaboration

Qualifications

  • High School Diploma or Equivalent Required
  • 2-4 years of experience in mortgage closing or related roles with strong understanding of closing procedures, loan documentation, and regulatory compliance.

Nice to Have

  • 4-7 years of experience in mortgage closing, including handling complex loan types (construction, portfolio, multi-disbursement)
  • Demonstrated expertise in investor and regulatory closing guidelines
  • Experience mentoring junior closers and leading quality control efforts
  • Proven ability to manage high-volume pipelines
  • Experience supporting post-closing issue resolution and contributing to process improvements

Benefits

Dental Insurance
Paid Time Off (PTO)
Tuition reimbursement program
401(k) with Safe Harbor Match of up to 4%
Paid Holidays
Long-Term Disability
Vision plans
Comprehensive medical insurance
Individualized learning and development programs
Short-Term Disability
Basic life and AD&D insurance
Volunteer Time Off (VTO)
Mental health resources including an Employee Assistance Program (EAP)

About Workers Credit Union

Workers Credit Union is a financial institution that has existed since 1914 with the core purpose of improving the daily lives of its members. They partner with members to help them make financial choices and improve their financial wellness, utilizing specialized financial counseling, high-touch se...

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