Microsoft Certified Technology Specialist - MECM

About This Role

The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers for the Department of Homeland Security (DHS) Federal Law Enforcement Training Center (FLETC). This position is critical for maintaining secure, stable, and modern IT infrastructure.

Responsibilities

• Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems.
• Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation.
• Manage operating system deployment (OSD), software distribution, and patch management processes using MECM.
• Develop and maintain automation scripts and documentation to streamline configuration and deployment processes.
• Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards.
• Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments.
• Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts.
• Support Apple device management within MECM where applicable (preferred).

Requirements

• 3+ years of experience in enterprise Windows PC and server support
• Proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems
• Strong understanding of Windows-based operating systems, system deployment, and configuration management
• Excellent troubleshooting and analytical skills
• Ability to obtain and maintain a USCIS Public Trust clearance

Qualifications

• Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers.

Nice to Have

• Experience managing Apple devices within MECM or other enterprise management platforms
• Familiarity with PowerShell scripting, Active Directory, and Group Policy management
• ITIL certification or experience applying IT service management principles
• Strong documentation, communication, and customer service skills

Skills

* Required skills

Certifications