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This role involves providing advanced support for MEDITECH Expanse PAPD applications, ensuring optimized workflows for perinatal care. You will collaborate with clinicians and stakeholders to deliver efficient functionality, advise clients on best practices, and contribute to strategic planning. This position plays a key part in improving processes and mentoring team members.
Responsibilities
- Provide advanced build, testing, and support for MEDITECH Expanse PAPD applications
- Collaborate with clinicians and operational stakeholders to deliver efficient and user-friendly PAPD functionality
- Assimilate feedback from clients and actively drive process improvement and culture change
- Use professional knowledge and system expertise to advise clients on best practices and optimal PAPD workflows
- Document and develop project deliverables for both internal and external utilization
- Provide peer-to-peer knowledge transfer, mentoring, and training within project teams
- Manage client communication to clarify timelines, risks/issues, commitments, and best practices
- Independently monitor and ensure accuracy, completeness, and quality of deliverables
- Incorporate lessons learned into methodologies, driving continuous improvement
Requirements
- 7+ years of experience with MEDITECH applications
- Deep expertise in Expanse PAPD build, testing, and support
- Proven ability to design, configure, and optimize PAPD workflows for perinatal care teams
- Strong communication skills (written and verbal)
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, Visio, PowerPoint)
- Strong organizational and documentation skills
- Ability to manage multiple priorities and work independently or within a collaborative team
- Experience coaching peers and guiding technical/functional project deliverables
- Professional demeanor, adaptability, and customer service orientation
- Ability to quickly learn new technologies, methods, and processes
- Respect for diversity of backgrounds, experiences, and perspectives
Qualifications
- Bachelor’s degree in Healthcare, Information Systems, Computer Science, Nursing, or related field preferred; or equivalent combination of education and experience
- 7+ years of experience with MEDITECH applications, with deep expertise in Expanse PAPD build, testing, and support
Nice to Have
- Experience working in a Women’s or Children’s hospital setting
- Prior experience with MEDITECH Expanse PAPD implementations or optimizations
- Advanced degree or clinical licensure (RN, NP, PA, MD)
Skills
Microsoft Office Suite
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MEDITECH Expanse PAPD
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* Required skills