Manager, Data & Analytics - Sales Operations
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Upload Your ResumeAbout This Role
This role is for an Analytics Lead within the Uber Eats Commercial Operations team, supporting the Retail Commercial Operations (DCO) team. The objective is to shape commercial strategy and operational decisions through data analysis, directly influencing selection strategy, resourcing, and productivity for the Retail commercial business.
Responsibilities
- Own analytics strategy and decision support for Retail DCO
- Lead the development of analytical frameworks that inform Retail DCO strategy, program prioritization, partner selection, and investment decisions
- Bring clarity to complex tradeoffs by quantifying economics, long-term value, and opportunity costs across initiatives
- Serve as a key analytics partner to Retail leadership and senior Commercial stakeholders, contributing to executive-level discussions and decision forums
- Lead complex, cross-functional initiatives spanning Commercial Operations, Strategy, Finance, and multiple XFN teams
- Lead data systems, automation, and tooling improvements, including scaling and automating Retail planning inputs
- Partner with regional and global stakeholders to ensure coverage models are scalable, consistent, and aligned with commercial priorities
- Design and own SQL-based automations, dashboards, and analytical tools that reduce manual effort, improve data reliability, and enable faster decision-making
- Identify structural gaps in data, processes, or tooling, and influence cross-functional roadmaps to address them
- Set the standard for reporting, forecasting, and measurement for Retail DCO, ensuring consistency with global methodologies while adapting to local needs
- Elevate reporting from descriptive to prescriptive, translating insights into clear, actionable recommendations for leadership
Requirements
- 6+ years of experience in Analytics, Commercial Operations, Strategy, Operations, or related fields
- Advanced analytical and data skills
- Strong proficiency in SQL
- Proficiency in spreadsheet-based modeling
- Proficiency in data visualization tools (e.g., Tableau)
- Proven ability to structure ambiguous problems, synthesize insights, and drive data-backed recommendations
- Strong stakeholder management and communication skills
- Ability to operate independently, prioritize competing demands, and lead initiatives end-to-end
- Fluency in English
Qualifications
- 6+ years of experience in Analytics, Commercial Operations, Strategy, Operations, or related fields
Nice to Have
- Experience supporting Sales, Commercial Operations, or scaled GTM motions
- Experience with CRM and data ecosystems (e.g., Salesforce, Spark, ETL pipelines)
- Proficiency in Python, R, or similar analytical tools
- Experience applying AI-driven or advanced analytical techniques to operational decision-making
- Track record of driving durable process or system improvements with measurable business impact
Skills
* Required skills
Benefits
About Uber
Uber's Global Scaled Solutions (Uber AI Solutions) powers operations and technologies including data annotation, generation, and evaluations for AI/ML, app testing, localization, and map editing, leveraging advanced technology with human intelligence.