Learning System Administrator

About This Role

Operate, analyze, and evaluate existing learning systems to improve effectiveness and efficiency, primarily through converting manual operations to computerized systems and resolving system issues. Partner with other areas to design and deliver learning improvement solutions.

Responsibilities

• Execute, schedule, and administer learning and development system activities
• Act as point of contact for system usage and conflict resolution
• Analyze and evaluate existing systems and procedures, recommending improvements
• Complete quality control audits and implement corrective action
• Communicate and support resolution of system issues, notifying personnel of failures
• Accountable for accuracy of all learning system data entry activities
• Train other users as required
• Identify and execute continuous improvement opportunities in learning systems
• Alert University leadership of system issues affecting learners and staff, providing alternative solutions
• Provide data and information to other groups as necessary

Requirements

• 3-5 years business experience including resource or project management
• Proficiency in MS Office products
• Proficiency in Sharepoint
• Proficiency in LMS (Learning Management System)
• Assertive conflict-resolution and problem-solving skills
• Demonstrated scheduling and organizational skills
• Effective written and verbal communication skills
• PC Literacy

Qualifications

• High school diploma or equivalent required. Bachelor's degree preferred.
• Minimum of three to five years business experience including experience in a resource or project management capacity.

Nice to Have

• Experience with Power BI
• Experience with Quickbase
• Experience with other reporting dashboards
• 3-5 years Cornerstone On Demand LMS experience

Skills

* Required skills

Benefits