Lead Restoration Technician

About This Role

Lead Restoration Technician responsible for responding to emergency situations, assessing damages, and implementing restoration procedures to restore properties to their pre-loss condition while delivering exceptional customer service.

Responsibilities

• Respond to emergency calls and assess damages caused by water, fire, mold, or other disasters
• Develop and implement restoration plans to restore properties to their pre-loss condition
• Coordinate and supervise restoration crews to ensure projects are completed on time and within budget
• Monitor progress of restoration projects and provide regular updates to customers
• Ensure compliance with industry regulations and safety guidelines
• Maintain accurate records of restoration activities, including materials used, labor hours, and project costs
• Provide excellent customer service and address any concerns or questions from customers

Requirements

• IICRC Certified
• Proven experience in restoration services (water, fire, mold, or similar disasters)
• Strong knowledge of restoration procedures, equipment, and materials
• Ability to assess damages and develop restoration plans
• Experience in project management and supervision of restoration crews
• Excellent communication and interpersonal skills
• Attention to detail and ability to work in a fast-paced environment
• Clean driving record

Qualifications

• Proven experience in restoration services, with a focus on water, fire, mold, or similar disasters

Benefits

Certifications