HVAC Applications Engineer

About This Role

This role provides engineering and application support for Mitsubishi Electric Trane HVAC US (METUS) products and third-party components, supporting new and existing products in pre and post-sales capacities. The Engineer, Applications will ensure proper product application and contribute to business and marketing objectives by training sales and service organizations.

Responsibilities

• Provide technical and application support on HVAC products to improve and increase the knowledge and specification of METUS Products
• Counsel Business Unit Sales, Engineering staff, and HVAC professional community on how to resolve complex application issues
• Validate user-reported product application bugs
• Respond to and resolve customer inquiries received through feedback platforms
• Collaborate with MPro and DSB teams by advising them on new application rules and sharing feedback on common issues
• Utilize METUS continuous improvement methodologies to improve processes and create value for customers
• Review and create technical documentation including application notes, installation/operations manuals, schematic drawings, submittals, engineering data, and white papers
• Draft application notes for topics requiring guidance beyond factory manuals
• Draft application guides for specialty METUS products
• Draft, update, and maintain Applications training materials and content
• Collaborate with business stakeholders to understand requirements, set priorities, and ensure solutions meet organizational goals
• Coordinate with Field Service, Warranty, Quality, and Sales to provide feedback to Product Management regarding needs for new or enhanced products
• Support Product Management in field trials and data monitoring
• Create and maintain guide specifications for all new products and integrate them into relevant tools

Requirements

• Bachelor's degree in Mechanical Engineering or equivalent work experience
• 3+ years HVAC industry experience
• Experience in designing Variable Refrigerant Flow (VRF) systems
• Proficient computer skills including Microsoft Office Suite
• Exceptional written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to adapt quickly to changes in goals and objectives
• Exceptional organizational skills with the ability to manage and prioritize

Qualifications

• Bachelor's degree in Mechanical Engineering, or equivalent work experience
• 3+ years HVAC industry experience

Nice to Have

• Experience with Lean principles or continuous improvement
• Experience with AutoCAD, Revit, Bluebeam and/or other digital drawing tools

Skills

* Required skills

Benefits