HVAC Applications Engineer

Remote
Mitsubishi Electric Trane US Suwanee, GA $85,600 - $117,700
Full Time Mid Level 3+ years

Posted 1 month ago Expired

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About This Role

Provide engineering and application support for Mitsubishi Electric Trane HVAC US (METUS) products and associated third-party components. This role involves training sales and service teams, resolving complex application issues, and contributing to product improvements in both pre- and post-sales capacities.

Responsibilities

  • Provide technical and application support on HVAC products to improve knowledge and specification of METUS Products
  • Counsel Business Unit Sales, Engineering staff, and HVAC professional community on how to resolve complex application issues
  • Validate user-reported product application bugs and resolve customer inquiries received through feedback platforms
  • Collaborate with MPro and DSB teams by advising on new application rules or considerations and sharing feedback on common issues
  • Utilize METUS continuous improvement methodologies to improve processes and create value for customers
  • Review and create technical documentation including application notes, installation manuals, operations manuals, and white papers
  • Draft application notes and application guides for specialty METUS products
  • Draft, update, and maintain Applications training materials and content
  • Coordinate with Field Service, Warranty, Quality, and Sales to provide feedback to Product Management
  • Support Product Management in field trials and data monitoring
  • Create and maintain guide specifications for all new products and integrate them into automated tools

Requirements

  • Bachelor's degree in Mechanical Engineering or equivalent experience
  • 3+ years HVAC industry experience
  • Experience in designing Variable Refrigerant Flow (VRF) systems
  • Proficient computer skills including Microsoft Office Suite
  • Exceptional written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Ability to adapt quickly to changes in goals and objectives
  • Exceptional organizational skills

Qualifications

  • Bachelor degree in Mechanical Engineering, or equivalent work experience
  • 3+ years HVAC industry experience

Nice to Have

  • Experience with Lean principles or continuous improvement
  • Experience with AutoCAD, Revit, Bluebeam and/or other digital drawing tools

Skills

Communication Skills * Organizational skills * Microsoft Office Suite * Problem-solving skills * Bluebeam * AutoCAD * Revit * Analytical Skills * Continuous Improvement * Lean principles *

* Required skills

Benefits

Dental Insurance
401K Plan
Paid sick leave (56 hours annually)
Vision Insurance
Basic life insurance
Paid holidays (13 per year)
Medical Insurance
Vacation (80 hours/year)
Parental/disability/emergency/etc. leave (up to 12 weeks paid or unpaid)

About Mitsubishi Electric Trane US

Formed in 2018, Mitsubishi Electric Trane HVAC US (METUS) is a leading provider of ductless and VRF systems in the United States and Latin America. A 50 percent – 50 percent joint venture between Ingersoll Rand plc and Mitsubishi Electric US, Inc., the company provides innovative products, systems a...

Manufacturing
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