HR Coordinator II, Leave of Absence

About This Role

This role will provide HR and administrative support to the Leave Team, ensuring local compliance to policies and HR practices, specifically managing a high volume of employee leave cases and performing administrative duties for the Leave of Absence team.

Responsibilities

• Manage a full caseload of 100+ cases for employees returning to work
• Ensure company policies regarding medical clearance and drug testing are followed
• Communicate with employees and managers throughout the return-to-work process
• Provide full-time phone operator support to the department
• Answer incoming calls related to leave requests and conduct intakes for new requests
• Answer general questions related to leave and collaborate with Leave Specialists on advanced questions
• Complete forms for employees related to their insurance, State leaves, and disability plans
• Monitor incoming faxes and place documents into cases
• Coordinate the return-to-work process in conjunction with STD, LTD, Worker's compensation
• Run and create Ad-Hoc reports (turnover, attrition, etc.)
• Deliver packages to UPS location weekly

Requirements

• H.S. diploma/GED
• 3+ years in a similar Human Resources role
• Strong verbal and written communication skills
• Ability to work independently with minimal supervision
• Capable of multi-tasking and highly organized
• Excellent time management skills
• Ability to maintain confidential information and high ethical standards

Qualifications

• H.S. diploma/GED required General H.S. subjects
• Three (3) years or more in similar Human Resources role required

Nice to Have

• Bilingual English/Spanish
• ServiceNow experience
• Workday experience

Skills

* Required skills

Benefits