Host/Hostess

About This Role

As a Host/Hostess, you will be the first point of contact for guests, managing seating and ensuring a positive dining experience in a fast-paced environment.

Responsibilities

• Greet guests in a friendly and inviting manner at the Hostess podium
• Engage guests in friendly conversation while seating them promptly
• Introduce guests to their server
• Manage the restaurant waiting list during high volume
• Accurately set guest expectations regarding waiting times
• Clear, clean, and reset tables for the next guest
• Sincerely thank guests as they leave and invite them to return

Requirements

• Must be at least 21 years of age
• High School diploma or GED
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents
• Ability to converse comfortably with customers in English

Qualifications

• High School diploma or GED
• Minimum of 6 months of customer service, retail sales, or food service experience preferred

Nice to Have

• Minimum of 6 months of customer service, retail sales, or food service experience