Host/Hostess

About This Role

Serve as the initial point of contact for guests in a high-volume restaurant environment, ensuring a welcoming experience and efficient table management.

Responsibilities

• Greet guests in a friendly and inviting manner from the Hostess podium
• Engage in friendly conversation with guests while seating them in a timely fashion
• Introduce guests to their assigned server
• Manage the restaurant waiting list during high volume periods, accurately setting guest expectations
• Clear, clean, and reset tables to prepare them for the next guest
• Sincerely thank guests as they leave and invite them to return

Requirements

• Must be at least 21 years of age
• High School diploma or GED
• Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read and comprehend instructions, short correspondence and policy documents
• Ability to converse comfortably with customers in English

Qualifications

• High School diploma or GED
• Minimum of 6 months of customer service, retail sales, or food service experience preferred

Nice to Have

• Minimum of 6 months of customer service, retail sales, or food service experience