Groomer

About This Role

Provide upscale pet styling services to improve the physical appearance and well-being of pets. Engage with pet parents to educate them on pet care and support business growth.

Responsibilities

• Complete superior grooms including bathing, brushing, blow drying, de-matting, cutting or trimming hair/fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services.
• Provide a thorough hands-on pet check-in and check-out process for each pet and pet parent.
• Use good judgment and alert pet parent of any anomalies that a dog may have.
• Actively engage pet parents and pets, share product knowledge, and educate pet parents.
• Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.
• Always treat all pets and pet parents with kindness, respect, and proper handling.
• Positively interact with pet parents in-person, via email, text, and phone providing them with proactive communication and exceptional service.
• Actively engage pet parents to continue to grow the business.
• Maintain a clean, safe work environment.
• Rebook with pet parents to ensure timely, holistic care to promote pet wellness.

Requirements

• Must be 18 years or older
• Minimum 6 months of professional experience in pet grooming
• Grooming tools and equipment in good working condition
• Passion for dog grooming and the well-being of pets
• Knowledgeable in breed standard grooms
• Skills in scissoring, general cleaning, nail trimming, styling, and all other pet grooming functions
• Ability to work a flexible schedule, including evenings and weekends
• Exceptional active-listening and customer service skills
• Good time management skills

Qualifications

• Minimum 6 months of professional experience in pet grooming

Benefits

Certifications